At Milap Fashions our priority has always been the satisfaction of our clients, it is one of our primary goals. In case you are unsatisfied with a product received from Milap Fashions, please contact us at firstname.lastname@example.org, and we shall revert back to you at the earliest.
- If you are not satisfied with your purchase, you have to inform us the same within 24 hours from the date of receiving the product.
- Upon investigating your complaint, if Milap Fashions authorizes the return, the product should be returned to us within 7 business days in the original condition.
- We do not accept returns of products purchased during sales/discounts.
Terms & Conditions:
- If the product is sent back to us without our consent, return/exchange will not be accepted.
- Returns will not be accepted after 7 days of you receiving the product.
- We will process a full/partial refund only if there is a genuine fault from our side. (We will request to email us the images of the product for reviewing).
- There is an admin/credit card commission cost of Rs150 which will be deducted for a refund. In case the refund is issued as a gift voucher, this charge will be waived off.
- Since we offer free shipping all over, the shipping cost will be deducted for a refund.
- Any extra shipping costs of returning the product back to us will be borne entirely by the customer.
- If on receipt of the package, you notice that the packing is damaged / tampered, verify the product immediately, before accepting it.
- If there is a genuine defect/variation in the returned product, the defective item will be replaced with the same product as early as possible, at our own cost. If the originally ordered product is not available, you will be requested to select an alternate product.
- In case of multiple products being ordered, if for any reason we are unable to deliver certain products, you will be asked to select another item/take a store credit/the amount will be refunded for that particular product.
- We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- Please do not attempt to return the product back to the COD executive delivering your order. For any complaints, you are requested to contact us.